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Instead, it suggests a phone call or online chat with Apple support. So don't mention the word "defective" when you talk to AT&T. For some topics, the Apple site doesnt offer a Genius Bar appointment as an option.

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Iphone 6, issues for months - slightly cracked screen protector, battery charge is weakere and weaker, and my phone doesnt answer some calls (straight to ans machine) read more.

They will waste immense amounts of your time and refuse to replace the phone instead they try to weasel out of their 14-day remorse-period obligation to refund your money by pretending that this is a warranty-replacement issue that is Apple's problem, and they will transfer you to Apple, who will only be able to send you a reconditioned or repaired phone as a replacement under the warranty. I need a genius bar appointment Saturday AM. If you bought it from AT&T, do not make the mistake of calling customer service and telling them that you received a defective phone. He wanted me to do all kinds of time-wasting stuff like hook up the phone to a computer and follow his instructions. It is an uncommon problem that was unfamiliar to the tech support guy at AT&T, with whom I spent 20 minutes on the phone. The solution is to return it for replacement or refund. When I tried to set up TouchID, I got a message that it Failed, try again, just like in this 6-second video: If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.Same problem here with a new iPhone6.

Apple Fifth Avenue (New York, New York).

Apple Maine Mall (South Portland, Maine).

Apple Amsterdam (Amsterdam, Netherlands).

Apple Hillsdale (San Mateo, California).

Apple SoNo Collection (Norwalk, Connecticut).

Apple Central World (Bangkok, Thailand).

Apple Cherry Hill (Cherry Hill, New Jersey).

Apple Valley Fair (Santa Clara, California).

Apple Southpoint (Durham, North Carolina).

Apple Downtown Nashville (Nashville, Tennessee).

Apple Tower Theatre (Los Angeles, California).

To schedule a shopping session, visit this link or open the Apple Store app. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. Apple Store appointments: How can get I help? You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

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Hours and locations: Where can I find details about my local Apple Store?Īpple’s website has a great tool for finding nearby locations and store hours just type in your address or zip code to get started. Older “classic” locations are being upgraded to accommodate the same experience. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum.

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Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity.